Muskoka

Tour prices are based on the current price at the time of booking and are subject to change without prior notice.
The Company reserves the right to refuse the participation of any person who has not paid the tour fee in full prior to the departure date of the tour.
The boarding location cannot be changed 3 days prior to the departure date.
Passengers who are late for their flight or bus will be deemed to have abandoned the tour. The company will not be responsible for any refund.
Guests must provide a valid phone number for the tour guide to contact them when enrolling in the tour. If the phone number provided is incorrect, any additional costs incurred will be covered by the guest.
Guests are responsible for all necessary travel documents. For passport holders, passports must be valid for at least six months. If a U.S. visa is required, please apply for it in advance, as Safeway Tours will not be responsible for it. Passport holders who do not require a visa to enter the U.S. must apply for an ESTA entry declaration form prior to departure, except for Canadian passports.
Travelers who are not yet Canadian citizens must have a valid Permanent Resident Card (Maple Leaf Card) in order to return to Canada from abroad. Travelers who are unable to return to their place of origin without a permanent resident card, or who incur additional expenses, are responsible for their own safety and well-being.
Travelers with proper travel documents who are denied entry into Canada for any reason are not responsible for any refunds or transfers. Any additional costs incurred will be the sole responsibility of the traveler.
The order and content of the itinerary may be adjusted according to specific situations, please refer to the arrangements made by the tour guide on the day of the tour.
Hotel rooms can only accommodate a maximum of 4 people. Regardless of whether it is a double, triple, or quadruple room, it is the same room. Double rooms can have one double bed, or two single beds, or two double beds. Therefore, triple or quadruple rooms are also the same room, and will be shared by three or four people, without extra beds.
Food and beverages in the mini-bar are not included in the room and must be paid for by the guest.
For long distance calls and pay TVs, please ask the concierge or tour guide for rates, instructions and notes before use to avoid unnecessary loss.
Smoking is not permitted in North American hotels, offenders will be fined $300-350 and will be held liable.

For 1-4 days tours: Please pay a deposit of CA$100 per person at the time of booking, and the balance of the deposit should be paid 14 working days prior to the departure date of the tour, otherwise the booking will be canceled automatically and the deposit is non-refundable.
For 5-7 days tours: Please pay a CA$200 deposit per person at the time of booking, and the balance of the deposit should be paid 14 working days prior to the departure date of the tour, otherwise the booking will be cancelled automatically and the deposit is non-refundable.
(1-4 days tour): If the booking is canceled 14 working days or more before the departure date due to unavailability of the tour, a handling fee of CA$100 per person will be deducted and the remaining balance will be refunded in full. Change of itinerary, dates, or hotel category will be subject to a handling fee of CA$50 per person.
(5-7 days tour): If the booking is canceled 14 working days or more before the departure date due to unavailability of the tour, a handling fee of CA$200 per person will be deducted and the remaining balance will be refunded in full. Change of itinerary, dates, or hotel category will be subject to a handling fee of CA$100 per person.

All passengers are advised to wear a mask throughout the boarding process if they have a fever, cough, or any other symptoms.
Each time you get on or off the bus, you are advised to use the disinfectant provided on board to sanitize your hands.
To ensure the cleanliness of the vehicle, the vehicle must be cleaned and the interior of the bus will be disinfected thoroughly at the end of each day's journey.

If you feel unwell during the tour, such as fever, cough, or any symptoms of pneumonia, the tour guide will ask the guest to leave the tour and seek medical attention or self-exclusion. If you are refused to join the tour for any of the above reasons or are unable to complete the tour, we will waive the change of service fee and provide assistance for the return trip.

In order to adapt to possible changes in transportation schedules, political conditions and other force majeure, and to protect the best interests of travelers, the Company reserves the right to change the schedule. If any of the above situations occurs during the trip, the tour guide shall have full authority to handle the situation.
If, in the perspective of the Company, the traveler is interfering with the normal activities and interests of the entire group, the Company's tour leader has the right to disqualify him/her from further participation in the tour at any time and from any place. All actions taken by the traveler after leaving the tour will not be related to the Company.
After the departure of the group, if the traveler is not able to join the sightseeing and accommodation on the way due to personal reasons, it will be regarded as an automatic abandonment, and no refund or compensation will be made, please understand.
Regarding safety issues during the trip, airlines and other transportation companies have their own special regulations and are directly responsible for passengers and baggage. In the event of traffic delays, loss of baggage, accidents, etc., the matter will be resolved in accordance with the rules and regulations of the transportation company, not our company. The Company shall not be responsible for any delays or cancellation of flights.
In case of insufficient number of passengers before departure, the Company reserves the right to make appropriate arrangements or cancel the tour. If the tour is canceled, all fees paid will be refunded. The Company shall not be responsible for any other compensation, in which case the traveler shall have no excuse to dispute.
The Company reserves the right to change the itinerary and hotels before or after the departure of the group. Any changes will be made without prior notice, and the traveler shall have no reason to object.
Under special circumstances, the Company reserves the right to cancel or replace any of the tour items before or after departure, as well as the right to shorten or extend the tour, and the traveler shall have no reason to object.
By depositing the deposit, the traveler accepts and agrees to the terms and conditions of the tour.